

US Business Operations Outsourcing
US Business Operations Outsourcing
Reduce operational costs by 40–60% without losing control of your business.
JVMH Infotech is a US-based company with offshore delivery capability that helps US businesses run their back-office and operational workflows offshore with strong governance, compliance discipline, and mature processes.
We take ownership of execution — so your US teams can focus on growth, strategy, and customers, not operational overhead.
We Don’t Just Provide People.
We Provide Control.
Most outsourcing fails because companies lose visibility, accountability, and discipline.
At JVMH Infotech, we do things differently.
✔️ We don’t staff bodies
✔️ We don’t run ad-hoc operations
✔️ We don’t depend on individuals
We run governed, documented, and measurable business operations.
Our delivery is process-dependent, not person-dependent, ensuring predictable outcomes, consistent quality, and scalable execution.
What We Do
US Business Operations Outsourcing (Ops-BPO)
(Compliance-Aware, Non-Sales, Process-Driven)
We manage critical operational workloads including:
-
Back-office operations
-
Data processing & validation
-
Operations support
-
Compliance-sensitive workflows
-
Process-driven execution (non-sales)
This is ideal for US companies that need reliability, auditability, and cost efficiency — without operational chaos.
Industries We Support
We focus on industries where governance and process maturity matter:
-
Healthcare Services (Non-Clinical Operations)
-
FinTech & Financial Operations Support
-
Professional Services Firms
These industries value discipline, documentation, and accountability — not just speed.
Our Delivery Model
1️⃣ FTE-Based Managed Services (Primary)
Dedicated offshore resources billed monthly, fully governed by SLAs.
2️⃣ SLA-Based Managed Services (Secondary)
Same FTE model with clearly defined service outcomes, KPIs, and accountability.
This approach provides predictable costs, clear ownership, and easy scalability.
Our Governance Framework
Outsourcing should never mean loss of control.
Our governance model includes:
-
Clear ownership per process
-
Defined escalation paths
-
Weekly & monthly reporting cadence
-
SLA tracking and performance metrics
-
Root Cause Analysis (RCA)
-
Structured change control discipline
You always know:
-
What is happening
-
Who owns it
-
How issues are resolved
Compliance & Process Discipline Built-In
We operate with compliance awareness and audit readiness at every step:
-
Documented SOPs
-
Role-based data access
-
Secure handling of sensitive information
-
Audit trails and evidence-based execution
-
Exception tracking and resolution
We support your compliance requirements — without over-claiming legal responsibility.
Why US Companies Trust JVMH Infotech
-
US legal entity for contracting & accountability
-
Offshore delivery for cost efficiency
-
Mature process discipline
-
Defined governance and reporting
-
Founder-led oversight and accountability
We bring enterprise-grade process maturity to SMB and mid-market operations — at offshore scale.
Our Approach: Small Pilots → Trust → Scale
We believe outsourcing should be earned, not forced.
1️⃣ Start with a small pilot
2️⃣ Demonstrate control and delivery
3️⃣ Build trust through transparency
4️⃣ Scale operations confidently
This minimizes risk and maximizes long-term value.
Proof, Not Promises
We don’t just talk about governance — we show it.
Our clients can review:
-
SOP samples
-
Weekly reporting templates
-
KPI dashboards
-
RCA examples
-
Escalation workflows
-
Access control checklists
Transparency is part of our delivery.
Ready to Take Control of Your Operations?
If your US team is spending too much time on execution instead of growth, it’s time to rethink how operations are run.
📩 Talk to us about a pilot engagement
📞 Let’s assess your operational workload
JVMH Infotech — Run Your Operations Better, Not Just Cheaper.
ODC – Offshore Development Center
For technology and digital transformation projects.
We provide full-stack developers, QA engineers, and DevOps specialists managed by JVMH Delivery Leads and Agile Coaches
OCC – Offshore Contact Center
For customer engagement, technical support, and omni-channel helpdesk operations.
We train multilingual professionals in CRM, voice/non-voice, and SLA-driven escalation handling.
OSC – Offshore Service Center
For business operations, analytics, product support, and IT back-office services.
Perfect for BFSI, Healthcare, Retail, and E-commerce clients seeking scalable process teams.
GCC – Global Capability Center
For enterprises seeking a white-label, fully managed offshore operation.
Our GCCs integrate multiple functions — from Business Analysis and Project Management to Scrum, Product Ownership, and EPMO Governance — under one ISO-certified framework.
KPO – Knowledge Process Outsourcing
For data-driven and compliance-sensitive work.
Our BAs, Data Analysts, and RCM/Compliance experts handle analytics, reporting, and business research with domain accuracy.
Roles & Capabilities
Core Roles We Support:
-
Business Analysts – Requirements, BRD, Process Mapping, RCA & Documentation
-
Project Managers – Planning, Budgeting, Governance, and Risk Management
-
Scrum Masters & Product Owners – Agile Delivery, Sprints, Backlogs, and Product Roadmaps
-
EPMO Professionals – Enterprise-wide Portfolio Management and Reporting
-
Developers, QA, DevOps, and Support Staff – Technical backbone for offshore projects
Governance, Quality & Compliance
All JVMH offshore centers are operated under ISO 9001:2015 certified quality systems, with strict adherence to:
-
HIPAA (US Healthcare)
-
GDPR (European Data Protection)
-
SOC 2 Type II (Security & Confidentiality Controls)
-
PCI DSS (Payment Security for BFSI & E-Commerce)
We conduct regular audits, SLA reviews, and process maturity assessments to ensure every engagement remains compliant, transparent, and efficient.
Why Choose JVMH Infotech
-
Dual-Jurisdiction Presence – India 🇮🇳 | USA 🇺🇸 for seamless legal, operational & client coverage
-
ISO 9001:2015 Certified & E-Verify Employer (U.S. DHS) for governance you can trust
-
Domain-Specialized Teams – BFSI, US Healthcare, Retail, E-Learning, Technology, and Travel & Hospitality
-
Scalable & White-Label Models – from 3-member pods to 100 + person delivery hubs
-
Integrated 360° Ecosystem – Training → Staffing → Offshore Delivery → Placement
Trusted by Global Clients
Trusted by 5,000 + learners and U.S. IT & MNC enterprises across the USA, India, Canada, UK & Australia.
Our teams support international projects in Banking, Healthcare, Retail, Insurance, Technology, and E-Commerce, driving digital transformation with measurable ROI.
Partner with JVMH Infotech
Whether you’re looking to:
-
Set up a dedicated offshore team,
-
Outsource your BPO/KPO/IT operations, or
-
Build an enterprise-grade capability center,
JVMH Infotech provides a secure, compliant, and performance-driven foundation for your global operations.
JVMH Infotech — Your Trusted Partner in Offshoring, Transformation & Talent Excellence.
